Still waiting on there emergency on a house and voucher I'm 59 years old be 60 and it's cold outside and it's like nobody here nobody

This is Sheila I have never seen anything like this in my life out of the 60 years and God bless me and pillow so almost reached 60 I’ll be 60 September the 3rd this year if I erased to God I’ll make it where you cannot get a place to make your head he