Keep getting text stating i need to confirm voucher an the contact letter or ill be removed Can someone please help an tell me what im doing wrong

I keep getting text stating i need to comfirm my voucher an contact letter. I thought i did but i guess not & im still gettin these text. Can someone please Help me or tell me how to do so? All my contact info is up to date an im trying to comfirm the letter an voucher … But APPERANTLY im doing it wrong If Someone Could Please Help … It States i could be removed ill post one of the screenshot of text with the post .

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