Verify my status.

I keep getting text messages saying I need to verify my status but when I click the link it sends me to the affordable housing website and I get in a big circle of clicking links to do so and it’s just a big circle and I can’t find anything on verification of my status it’s very frustrating. What are you doing about it.

I get emails saying I’ve been approved but when I reply I get no response I’m in despret need of housing I’ve got an 8 yr old .we need a home please help me please