Why is it so hard for emergency housing

The house me and. My family have been in since April was condemned and now is being sold from up under us we have to be out on 23rd with no where to go what is an emergency housing voucher ive called 211 and all they say is nothing in the area and give another number to call od like to know where all the funding is going im newly disabled my boyfriend a vet my daughter in high school and has a job like we’re a whole family with less then 10 days to find a place or were put in the cold I love off one check while I try getting disability I mean getting these people to answer their phones and do their jobs is almost impossible,. Please if anyone in St Louis county can help us please reach out to me immediately